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Purchases    Withdrawls

Withdrawals

Now it's time for you to withdraw your winnings.



At the Phoenician Grand you won't just be pleasantly surprised, you'll be amazed at the speed which we'll process your winnings . Once you have met our identification requirements you will have a variety of payment options to receive your winnings with processing times second to none.

All withdrawals in Phoenician Grand will be processed within 48 hours of your request, the time frame for receiving your winnings may vary depending on the payment option you choose and these are listed under each option below.

If you use a credit card to make deposits, we will firstly process any withdrawal by refunding your intial deposit back to your credit card if possible. Any amount that cannot be refunded back to your credit card can be forwarded to you by any of the following methods:

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NETeller



NETeller is a great way to receive your winnings. It is fast, very convenient and cost affective. With NETeller your winnings will be available to you immediately upon processing. To receive your winnings back to your NETeller account please select the NETeller option within the cashier when making your withdrawal.

Get a NETeller Account

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Visa and Mastercard



If you have used your Visa Card to make a deposit then we may well be able to refund your winnings back to your card. Unfortunately this will not be possible for Mastercard transactions. With all withdrawals Grand Phoenician will refund as much as possible back to your Visa Card first before applying your preferred payment preference. Payments back to your credit card will take 1-2 days from the time that it is processed.

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PrePaid ATM



PrePaid ATM is an online money transfer service and debit card. Prepaid ATM is a service that acts like an ATM card, debit card, and money transfer card all in one.

“The most Powerful ATM card on the planet”

It is a great way to make a purchase and a great way to receive your winnings. From the time that your withdrawal is processed it will be credited to your PrePaidATM account immediately. To receive your winnings back to your PrePaidATM account please select the PrePaidATM option within the cashier when making your withdrawal.

Apply for PrePaid ATM

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Check



Our check processing time is very fast. Once we have processed your withdrawal request we strive to have that check delivered within 5 days. This may take a day longer outside the USA.

To receive your withdrawal via check, please select “Overnight Express” when making your withdrawal.

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Payment Summary

Your withdrawal will be processed 48 hours after your request. Once we have processed your winnings you should receive them in the following time frames:

NETeller: Immediately
Credit Card: 1-2 days
PrePaidATM: Immediately
Check: Within 5 days – 1 day extra outside the USA


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